Shipping & Returns

Holly & Ivy offers FREE shipping in Canada for orders over $80

 

ORDERS IN CANADA:

  • All Orders are shipped via Canada Post.
  • Delivery is usually 2-5 business days.
  • Orders > $80 (before taxes) - FREE shipping
  • Orders < $80  -  $9.99 shipping fee in Canada
  • Orders are usually shipped 24 hours after orders are placed.(Monday thru Friday)  If for some reason there is a delay, you will be notified by email.

SHIPPING to the U.S.  is $20 and FREE for orders over $160.00.                                      

We DO NOT ship orders for less than $100 to the US. 

We DO NOT ship international orders.

Our packaging and shipping materials are post-consumer, recycled, bio-degradable, reusable whenever possible.

RETURN POLICY:    We will accept unused, unopened products within 30 days of purchase. Products must be in saleable condition with packaging intact.

For hygienic reasons, we cannot offer returns or exchanges on items that have been opened. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, please contact us at info@hollyandivy.ca for authorization to return an item. We'll notify you via e-mail of your refund once we've received and processed the returned item.